Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to problem solve failed digital media processes and products. It includes logical systematic analysis to determine the source of a problem so it can be solved. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. |
Application of the Unit
Application of the unit |
The unit requires the application of troubleshooting techniques to solve problems in relation to digital media, for individuals working in the digital sector. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Identify substandard process performance |
1.1. Operation of printing device is determined to manufacturer's specifications 1.2. Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples 1.3. Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures 1.4. Equipment outputs are inspected to determine nature of the problem 1.5. Nature of substandard performance is defined and reported |
2. Identify causes of substandard performance |
2.1. Causes of substandard performance are identified using a process for investigation 2.2. Records are reviewed to ensure that device had been maintained according to manufacturer's specifications 2.3. Calibration records are reviewed to ensure system is within calibration 2.4. Appropriate test procedure, materials and equipment are verified 2.5. Performance tests are conducted as appropriate to investigation 2.6. Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance 2.7. Causes or substandard performance are isolated using the process for investigation |
3. Propose corrective action |
3.1. Corrective action is proposed and trialled based on investigation 3.2. Trial data is monitored to ensure outputs are consistent with normal operation 3.3. Trial results are reviewed to confirm validity of corrective action 3.4. Workplace records are maintained as required |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other digital production units relevant to the workplace and job role is recommended, such as:
For valid and reliable assessment of this unit, evidence should be gathered over a period of time through a range of methods for assessment to indicate consistent performances. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Printing devices may include: |
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Workplace procedures may include : |
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Process for investigation may include: |
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Materials may include: |
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Unit Sector(s)
Unit sector |
Competency field
Competency field |
Printing |
Co-requisite units
Co-requisite units |
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